Refund & Returns

You have 7 days from delivery to request a return.

Pieces must be unworn, unwashed, with all tags intact and in original packaging.

Email orders@dnaqsh.com with your order number and reason. We'll arrange a reverse pickup where serviceable, or share a drop-off address.

Once we receive and inspect the piece, your refund is initiated within 3 business days.

Prepaid orders are refunded to the original payment method (5–7 business days to reflect, per your bank).

COD orders are refunded via bank transfer or store credit, as you prefer.

For hygiene reasons, altered pieces and items marked 'Final Sale' cannot be returned.

Exchanges are subject to availability — since most pieces are one of one, we usually process a return and refund instead.

Questions? Write to hello@dnaqsh.com or WhatsApp +91 98123 45678.